Course curriculum

  • 1

    Introduction

    • Welcome to the OSM Forum

    • About BCsystems
  • 2

    Mahoneys: New BCCM Regulations, disclosure of benefits & trends on assignments and variations

    • Get to know John Mahoney & Todd Garsden

    • Todd Garsden: New BCCM Regulations & disclosure of benefits

    • John Mahoney: Trends on assignments and variations

    • Mahoneys survey
  • 3

    Resort Brokers: Maintaining the value of your management business, market update & buyer trends

    • Get to know Trudy Crooks

    • Watch the Resort Brokers presentation

    • ResortBrokers survey
  • 4

    BCsystems: By-laws and options - how to navigate the red tape

    • Get to know Matthew Savage

    • Watch the BCsystems presentation

    • BCsystems survey
  • 5

    Q&A - Expert panel discussion

    • Question 1: How do you deal with unreasonable committees who just expect endless services?

    • Question 2: How can you fix your relationship with a committee. At what point is it too far gone?

    • Question 3: Can a committee refuse a buyer because they don't have experience? Everyone has to start somewhere.

    • Question 4: Can caretakers submit motions to the committee?

    • Question 5: Why are committees refusing assignments?

    • Question 6: How do you suggest / give advice when the manager is facing bullying or workplace harassment from the committee ?

    • Question 7: What is position for Body Corporate when they see the committee treat unreasonable to caretaker?

    • Question 8: John if the maximum length of caretaking agreements are reduced, what could/should terms be reduced to in both accommodation and standard modules (25 &10 years)

    • Question 9: Has electronic voting affected the outcome of motions?

    • Question 10: Why did powers of attorney change?

    • Question 11: John, are these same disputes between managers and committees, issues with assignments and top ups also happening in other states?

    • Question 12: How do you deal with committee members who think they don't need to follow the by-laws?

    • Question 13: Why are the duties in management agreements vague and open to interpretation?

    • Question 14: How can the committee/owners deal with abandoned vehicles etc. On common property when towing is such a contentious issue?

    • Question 15: What do building managers have to do with defects?

    • Question 16: How do you calculate net profit and what is included/not included?

    • Question 17: How slow are banks at the moment due to COVID-19?

    • Question 18: Tips on how to maintain/increase our rental pool?

    • Question 19: Can BC refuse to give the caretaker/onsite manager Lot owners’ contact details?

    • Question 20: Can the buyer request a pre-contract interview with committee and Body Corporate Manager?

Instructor(s)

Body Corporate Experts

BCsystems Strata Managers and Consultants

Celebrating 25 years of strata industry experience Founded in 1994, BCsystems is a trusted strata management company managing a diverse portfolio of strata title developments. With a growing trend in community living, strata management and consultancy services are in demand. Our core business is ensuring that our strata communities comply with the complex legislation that governs community title schemes whilst assisting all stakeholders in making informed decisions that are in the best interests of all. We pride ourselves on a unique personalised approach and we understand that all clients are different and BCsystems provides the flexibility to tailor management options to suit individual scheme requirements and budgets. The BCsystems team is highly motivated, with an excess of 50 years combined experience in the strata industry. The knowledge, experience and high level of administrative service our team provides to all our bodies corporate has attributed to a loyal client base for over 20 years. We believe our management style will leave you feeling confident that your home or investment is being managed by a team of professionals. BCsystems is a proud member of Strata Community Australia (QLD), the peak industry body for Body Corporate and Community Management, of which Kerri Anthon is a Fellow and held various Board positions. BCsystems is also an associate member of the Property Council of Australia. Today, BCsystems remains privately owned and operated, with an expert team of strata managers and consultants on staff and is now an established force within the industry.